Before you send
| Have ready | Example |
|---|---|
| Size | 48 x 40, or 48 x 45, 42 x 42 |
| Grade | Grade A, B or C, combo, new, mixed or core |
| Count | A rough number, even if you are guessing |
| How often | Once, or every week |
| ZIP | The ZIP of the dock |
If you picked a stack
A stack chosen in the showroom or in the stack finder is summarised at the top when you arrive with one. Mention it in your request, in your own words.
What to describe for each kind of request
- Buy: the use, the grade, whether the stock must be dry, whether it leaves the country.
- Sell: how many, how they have been kept, how a truck could reach them.
- Clear: the count, the mix, the access and what else is in the pile.
- Recycle: sound or broken, and how many.
Read what used pallets are worth if you are unsure what to expect, and pallet grades if you are unsure which grade you have.
A good first message
A request that names a footprint, a grade, a count and a place can be answered in one reply. One that says only "need pallets" gets a question back. Compare: "300 Grade B 48 x 40, weekly, dock in West Valley City" with "looking for pallets". The first gets a specific answer.
Photos and files
Pictures of the pile, the stack or the worst pallet are worth more than a paragraph. Email them to info@saltlakepalletyard.com and mention the request. A sketch with dimensions is as good as a drawing for a custom size.
Prefer email?
Writing to info@saltlakepalletyard.com works too. Put the same four facts in the first lines: size, grade, count and place.
Getting the access details right
Trucks, trailers and forklifts all need room. Mention the type of door: a raised dock with a leveller, a ground-level roll-up, or a yard with only a gate. Note the width of the gate, any low wires or branches, and whether a driver has to back in. A wet lot or an unpaved surface matters in a Salt Lake spring, when thawed ground softens.
- Dock height or ground level.
- Gate width and overhead clearance.
- Whether a forklift is on site to load.
- Hours when someone is there to sign.
- Any appointment system or security check.
Quantities that help
Counts do not need to be exact. A range such as "between 150 and 250" is fine, as is "two trailers". If the number will change, say how: seasonal, growing, or ending after a project. A range can be planned around; silence cannot.
After you send
A reply comes to the email address you gave, not shown on the site. Check spam folders if nothing arrives, and write to info@saltlakepalletyard.com with the details if a day or two pass.